London, uk gfi, a leading developer of messaging, network and content security software, has announced the release of gfi mailessentials 12. Just click the rfq button to request a quote and we will get back to you in 15 minutes. Just it hardware has a large catalogue of gfi software parts such as nsm50992yb2, wsu36m250499, msec50992yb2, nsmmcren1002493y, nsmmcren1002491ya. High software maintenance fees and what to do about them. In order to take advantage of new river kinematics nrk highly responsive technical support and innovative software upgrades and updates, we highly recommend that you renew your software maintenance agreement on an annual basis. Software maintenance is available throughout the term of. Gfi standard maintenance agreement gfi mailessentials. Updating license keys for gfi products gfi support. This perception is perpetuated by users submitting. Pnmsoft the vendor software maintenance and support.
Gfi faxmaker makes sending and receiving faxes a simple, secure, and costeffective process. The software maintenance agreement will need to take account of upgrades to the software. Click the blue key icon on the right and select upgrade license key, or click renewal to extend your maintenance agreement. Its great that youre about to sign on a new client. Renew your gfi software maintenance agreement sma on qualifying products for three years and pay the price of two years. Gfi mailessentials 12 adds further level of protection against internet phishing fraudsters. Gfi languard stops working after a 10day grace period. Software maintenance during the term of this agreement, vendor will provide the customer with ed patches, bug fixes and releases of the software along with other generally available technical material. A software maintenance agreement builds a bridge between your business needs and a software professional. There are two levels of sma support designed for customers of any size, and in any geographic location. Gfi webmonitor for isatmg websecurity edition, 1049 users, 1 year price per user. If you forgot your gfi account credentials, click here.
The antiphishing module is available for free for up to one year with each purchase of gfi mailessentials, whilst gfi customers who subscribe to the software maintenance agreement can receive the. They pay for ongoing product development that provides new product features, regulatory updates, and bug fixes. Priority access to nicelabel technical experts who. Customers that have a valid license key will receive a notification to purchase maintenance renewals from their channel partner or gfi before expiration. Home collections messaging gfi faxmaker for 10 users including 3 years software maintenance agreement about us aeneas asia limited is the distributor of gfi software, teamviewer and kerio. Gfi software maintenance agreement technical support. Written contracts covering the provision of software support services often incorporate some kind of service level agreement, or sla for short. Before the mandatory agreement expires, you will receive a renewal notice to keep your maintenance agreement active. The latest upgrade to its awardwinning antispam software now protects users from phishing emails by detecting and blocking them before they reach the.
Printercloud core base subscription license 1 year 250 licenses. These maintenance materials including the software may not be used to increase the licensed number of versions or copies of the software. Kerio control web filter module for web page ratings these components are licensed individually, and their software maintenance agreement lets you update them. If any of this gets lost or deleted, it can lead to a loss of business and credibility, and also place your company at legal risk. However, one study indicated that over 80% of maintenance effort is used for noncorrective actions. Maintenance services are defined to cover the supply andor application of upgrades and updates to the software being maintained. Gfi mailessentials stops all updates antispam filtering and antivirus engines and product filtering. If you do not have a valid software maintenance agreement for your product, you can click renewal to renew your software maintenance agreement or support if you need any assistance. Tesystems xcapi is also licensed separately from gfi faxmaker by means of an activation code. Support software means the support or diagnostic software provided. The xcapi license can be bound to either one of these options.
Kerio control has the following optional components. Buy a gfi software maintenance agreement technical support renewal for gfi or other fax software at cdw. Standard maintenance services for kwiktag software. The signature sections in this software maintenance agreement template allow you and the software owner to esign this agreement from your computer, smartphone, or tablet acceptance. Software maintenance agreement free templates by seq legal. If you have been tasked with preparing or negotiating a software support sla, and are looking for some guidance, this post should help you. A maintenance agreement is highly recommended for all gfi products. This article shares the process of updating the license keys for gfi products. A software maintenance agreement includes free software version updates, as well as email and telephone support during the working office hours. When you have a maintenance agreement, you will get automatic and instant access to the latest product versions, updates, enhancements and fixes. Log in to the gfi customer area and get a new license key. If the software maintenance and support agreement is not renewed by the licensee before the expiry date of the agreement, the renewal will be subject to the reinstatement terms as stated in clause 8. It allows faxes to be sent and received from email clients and applications.
During upgrade, gfi faxmaker services and operations are stopped. A oneyear maintenance agreement is required with the purchase of each new software license. If it is not, you may need to purchase upgrades to the software directly from the developer. If you have a valid software maintenance agreement sma for a gfi product, you are eligible for a free upgrade. By signing below, both parties acknowledge they have read and understand all terms and conditions found within this software maintenance agreement. To receive support, free upgrades and the latest version of security updates, you must have an active subscription or a valid software maintenance agreement sma. Leading supplier of gfi software computer hardware parts. They also pay for phone and webbased support for times when you need help with the system. Free software maintenance agreement free to print, save. This research byte analyzes why maintenance fees are. Contact us today for more information on this promotion. The service provider is expected to provide the services to a defined standard eg with reasonable care and skill.
Just make sure everyone understands the arrangement. Gfi endpointsecurity and gfi eventsmanager will continue to work as usual. If you have a valid gfi languard maintenance agreement, click the blue key icon on the right and select. Technical support is provided to customers who have an uptodate software maintenance agreement sma. If the license count is over or you are on a trial period, you have a 30day grace period to correct the license count. Should your software maintenance agreement sma expire, then gfi webmonitor stops working. After renewal you are also automatically enrolled in the gfi prime customer loyalty program, which entitles you to. Your corporate email and files are critical sources of information, communication, transactions and business intelligence. Upgrading kerio connect to the latest version gfi support.
Renew your gfi software for 3 years for the price of 2. A software maintenance agreement must be purchased within 30 days from the date of product purchase and costs 20% of the published full product enduser list price per year. Upgrade license key, or click renewal to extend your maintenance agreement. The software maintenance agreement expiration date can be found on the splash screen of the kerio connect administration console. Sma software maintenance agreement gfi software lizenzen. Gfi standard maintenance agreement gfi languard network security scanner technical support renewal 1 year sign in to comment. Gfi standard maintenance agreement gfi languard network. A software maintenance agreement must be purchased within 30 days from the. What irks me, is that i found evidence on their forums after the fact that gfi knew it was being canned at least 3 months earlier, yet continued to sell annual maintenance for the product which in my view is outright dishonest considering the entire reason to have maintenance if. Look up words and phrases in comprehensive, reliable bilingual dictionaries and search through billions of online translations. Gfi mailessentials is an awardwinning email antivirus and antispam software solution for exchange server and other mail servers, which protects your network against emailborne viruses and.
Slas may cover more than just software support services. Subject to the full payment of the software and maintenance fees, technical support shall be provided by telephone, email and via the vendors web site to up to 5 individuals representing the authorized users per organization. Gfi maintenance encompasses, through our channel, phone and email support, code fixes, new versions including new features and new releases addressing. This means that you can update to a new license key through the gfi portal for free. If you have a valid support maintenance agreement, you may also contact gfi support to confirm this. Contents of this agreementunder this agreement, the maintenance services are provided in relation to specific, identified software.
This includes free software version updates, as well as email and phone support during office hours. However, the gfi faxmaker license key must include a valid software maintenance agreement. The nicelabel software maintenance agreement sma offers enhanced support and free software upgrades to nicelabel customers. If you cannot find your version number, it is likely that gfi no longer supports upgrades from that version. Renewal is optional, but most customers choose to keep their coverage active because it is the most costeffective way to ensure that. Support means the support services provided by ppmp under this agreement. In addition, gfi mailessentials maintenance now includes antispam or antivirus protection with frequent updates in real time. Software maintenance in software engineering is the modification of a software product after delivery to correct faults, to improve performance or other attributes a common perception of maintenance is that it merely involves fixing defects. Gfi languard is an awardwinning network security and vulnerability scanner.
Regardless of level, the nicelabel sma ensures that you have. The advanced monitoring agent in solarwinds rmm is designed to give you almost complete control when managing your customers it infrastructure. If the service provider is also the developer, it may include upgrades to the software as part of the maintenance agreement. This maintenance agreement shall terminate upon the earlier to occur of i the effective date of a subsequent agreement concerning software maintenance services entered into between licensee and licensor, or ii an event listed in section 17 below. The tesystem xcapi isdn is only available if either the provided license key in gfi faxmaker has a valid software maintenance agreement, or if gfi faxmaker is running in evaluation mode. We provide only the highest quality components from trusted sources. Many translated example sentences containing software maintenance agreement. With gfi archiver, all company emails and files are automatically stored in a central, secure environment that can be accessed quickly and. Pnmsoft the vendor software maintenance and support level agreement sla 1.
If youre the one who owns a software support company or youre an independent software contractor, make sure you have a paper trail. Gfi mailessentials 12 adds further level of protection. Gfi software maintenance agreement technical support renewal for dial. Terms and conditions for software maintenance and support. Software license agreements usually include offerings of services software maintenance and technical support that are essential for the customers effective use of the licensed software. High software maintenance fees and what to do about them software maintenance fees pay for two services from the vendor to the customer. Software maintenance agreement template get free sample. Support charge means the support and maintenance charges per month specified in schedule 1. In such scenarios, it is therefore recommended to reinstall and reconfigure the gfi product afresh.
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